IT Support Specialist • IT Administration • Networking

Systems. Networks. Solutions.

IT professional with hands-on experience supporting users and building Windows Server, Active Directory, virtualization, networking, and physical homelab infrastructure.

  • CompTIA IT Operations Specialist
  • CompTIA Network+
  • CompTIA A+
  • Windows Server & Active Directory

Technical experience, customer service, and leadership.

CompTIA IT Operations Specialist (CIOS) certified IT professional with over nine years of experience serving as the primary technology administrator for a K–12 organization supporting approximately 210 users. Experienced in Windows administration, Microsoft 365, network infrastructure, wireless networking, VoIP, endpoint support, and audiovisual systems, with a proven ability to lead technology projects, troubleshoot complex issues, and deliver excellent end-user support. I continue expanding my infrastructure skills through industry certifications and a rack-based enterprise home lab built around Proxmox, Windows Server, UniFi networking, and PowerShell automation.

Rack-based enterprise home lab with labeled gateway, managed switch, Proxmox host, Linux system, and client workstation

Building the physical layer behind the lab.

I recently migrated my lab equipment into a full-size enclosed rack and introduced a consistent device-naming scheme to make the environment easier to document, troubleshoot, and expand.

  • GW01 — UniFi Cloud Gateway Max
  • SW01 — UniFi managed switch
  • PVE01 — Proxmox VE hypervisor
  • LINUX01 — Linux system
  • CLIENT02 — Physical workstation
View rack infrastructure project

Projects

Hands-on labs spanning virtualization, Windows infrastructure, networking, automation, and physical rack deployment.

Virtualization

Proxmox VE Deployment

Deployed a dedicated virtualization platform for Windows Server, Active Directory, networking, and future lab services.

  • Proxmox VE
  • VirtIO
  • Virtual Networking
  • Snapshots
View project

Windows Infrastructure

Windows Server and Active Directory

Built the corp.home.arpa domain with AD DS, DNS, an enterprise-style OU hierarchy, security groups, and user accounts.

  • Windows Server
  • Active Directory
  • DNS
  • Identity
View project

Endpoint Administration

Windows 11 Domain Join

Deployed CLIENT01, corrected DNS configuration, joined it to the domain, and verified enterprise authentication.

  • Windows 11
  • Domain Join
  • DNS
  • Authentication
View project

Windows Administration

Group Policy Management

Centralized settings, mapped drives, security restrictions, software deployment, and folder redirection through GPOs.

  • Group Policy
  • Item-Level Targeting
  • MSI Deployment
  • gpresult
View project

File and Storage

Enterprise Windows File Services

Implemented FSRM, quotas, Shadow Copies, Previous Versions, NTFS permissions, folder redirection, and ABE.

  • FSRM
  • NTFS
  • Shadow Copies
  • ABE
View project

Networking

UniFi Business-Style Network

Built a segmented UniFi lab with managed switching, multiple network/SSID roles, firewall testing, guest networking, and centralized management.

  • UniFi
  • VLANs
  • Wireless
  • Firewall Rules
View project

Automation

PowerShell IT Troubleshooting Toolkit

Built a reusable PowerShell troubleshooting script to collect network information, test DNS and connectivity, and inspect network adapters.

  • PowerShell
  • DNS
  • TCP/IP
  • Automation
View project

Infrastructure

Physical Rack Infrastructure

Centralized the home lab in a full-size enclosed rack with documented device names, power distribution, compute, networking, and room for expansion.

  • Rack & Stack
  • Cabling
  • Power
  • Documentation
View project

Technical Skills

Systems Administration

  • Windows Server
  • Active Directory Domain Services
  • Group Policy Management
  • DNS and DHCP fundamentals
  • File Shares

Networking

  • TCP/IP and subnetting
  • VLANs and network segmentation
  • Switching and routing fundamentals
  • UniFi administration
  • Cat5e/Cat6 cabling and physical network troubleshooting

Support and Endpoint

  • Windows 10 and Windows 11
  • Hardware and software troubleshooting
  • VoIP Phones
  • User account administration
  • Printers, peripherals, and conferencing

Tools and Platforms

  • Proxmox VE
  • Active Directory
  • PowerShell scripting and automation
  • Microsoft Entra ID — lab learning
  • GitHub and Cloudflare DNS

Certifications

In Progress

CompTIA Security+

CompTIA A+ Certification

Earned

CompTIA IT Operations Specialist

Stackable certification earned through A+ and Network+

CompTIA A+ Certification

Earned

CompTIA Network+

Networking concepts, operations, security, and troubleshooting

CompTIA A+ Certification

Earned

CompTIA A+

Core 1 and Core 2